IT Interview Questionnaire

Name(Required)

First Last

Email(Required)

Technical Qualifying Questions

What is your desired salary? Entering ZERO, N/A, negotiable or not answering the question will disqualify you.(Required)

How many years of experience do you have with Active Directory on Windows Servers?(Required)

None

Beginner (0 - 2 years)

Intermediate (3 - 5 years)

Guru (5+ years)

Describe your experience with Active Directory. How would you troubleshoot a user who cannot log in?(Required)

List steps you would take to diagnose and resolve a slow computer issue.(Required)

How would you troubleshoot a blue screen of death (BSOD) error? What information would you gather first?(Required)

Describe the steps involved in diagnosing and fixing DNS resolution issues for a user unable to access certain websites.(Required)

How would you address an issue where a user's email client (e.g., Outlook) is failing to sync with the mail server?(Required)

What actions would you take if a user reports their computer is frequently freezing or crashing?(Required)

Can you explain how you would approach troubleshooting a network drive that is not mapping correctly for a user?(Required)

What are the primary causes of IP address conflicts, and how would you resolve such a conflict in an office environment?(Required)

Describe the process you would follow if a user is unable to connect to Wi-Fi but others in the same location can.(Required)

How would you handle a situation where a user cannot connect to the VPN?(Required)

Have you ever had to work with virtual machines or remote desktop services? Can you provide an example of a time you resolved an issue with them?(Required)

What steps do you take when you receive a ticket with incomplete information?(Required)

How do you prioritize multiple issues when you have several tickets open at once?(Required)

You walk into a business with active Ransomware. What steps do you take?(Required)

You walk into a business with a file share server down. What steps do you take?(Required)

Are you currently employed?(Required)

Yes

Provide detail as to why you're not currently employed.(Required)